Frequently Asked Questions
Find answers to your SecurityBot questions
General
What is SecurityBot? SecurityBot is a comprehensive Discord security solution designed to protect Web3 communities from scams, impersonation, and unauthorized activities.
How do I get started with SecurityBot? Start by selecting a subscription plan at securitybot.info/pricing. Once your payment is complete, you'll be guided through the process to invite SecurityBot to your server.
Can I try SecurityBot for free? SecurityBot is a paid service. All plans include access to the full feature set, ongoing updates, and dedicated support. You can view available plans at securitybot.info/pricing.
Features
What types of threats does SecurityBot protect against? SecurityBot safeguards your server from:
Malicious links and unauthorized addresses (ADA, EVM, Bitcoin)
Impersonation of trusted roles and usernames
Known scammers through a dynamic database
Unverified bots and spam accounts
Unauthorized webhooks and compromised accounts
Can I customize SecurityBot's filters? Yes, administrators can whitelist specific addresses, handles, and channels to tailor SecurityBot's filtering to their community's needs.
Setup and Configuration
How do I set up SecurityBot after inviting it? Follow our Setup Guide for step-by-step instructions on configuring SecurityBot for your server.
Do I need to adjust role positions for SecurityBot to function correctly? Yes, ensure the SecurityBot role is positioned above other roles to grant it the necessary permissions for effective operation.
How do I configure log channels for SecurityBot?
Use the /settings logs [channel] command to designate a channel where SecurityBot will post activity logs.
Troubleshooting
SecurityBot isn't responding to commands. What should I do? Ensure that SecurityBot has the necessary permissions and that its role is correctly positioned. If issues persist, please reach out on our support server.
Why are legitimate messages being flagged or deleted? Review your filter settings and whitelist any addresses, handles, or channels that should be exempt from filtering.
How can I report a false positive or suggest improvements? Join our support server to report issues, provide feedback, or suggest enhancements.
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